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This page describes how the service works. It is not legal advice and does not change your agreement, the Terms of use or the Privacy policy, which govern.

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Where the data comes from

Every record comes from a public trademark register kept by a national or regional intellectual property office. Pinakel collects what the office publishes, from its online databases, bulk data, and official gazettes and bulletins, or for a few registers from a third-party database that republishes the office’s data. Pinakel maps it to one record model and adds generated values that are labelled as such (see Data quality). It does not add information about people or companies that the register itself does not contain. The office’s record is the authoritative one. Before you act on a deadline, a status or an ownership fact, check it with the office.

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Personal data in the records

Trademark registers publish information about individuals as well as companies:
  • the names and addresses of applicants and owners who are natural persons;
  • the names and business addresses of representatives, many of whom are individual attorneys or agents;
  • earlier owners and representatives (include=previous_parties) and the parties to recorded transfers (include=assignments).
When you store or process these records you act under the data protection law that applies to you, such as the GDPR in the European Union or the UK GDPR. In particular:
  • process personal data only for the purposes your agreement and that law allow, such as trademark prosecution, docketing, clearance, enforcement and portfolio management;
  • keep your copy current: follow the changes feed or refresh records, so that corrections made by offices reach your systems;
  • do not copy more than you need: summaries carry only the primary owner’s name and country.

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Requests about personal data

If you believe a record contains personal data that should not be served, or you receive such a request from a person in the records, email privacy@pinakelai.com with the record id. Corrections to the register itself must be made with the office; Pinakel’s record follows when the office updates its record.

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What Pinakel logs about your requests

For every API request except health checks, Pinakel records: Request logs are deleted after about 90 days. Per-key call counts by day and month are kept as the basis for invoicing. API keys are stored only as hashes, so Pinakel staff cannot read your key. Your search parameters are in the query string, so they are part of the request log. If a query itself is confidential, for example a mark that has not been filed yet, decide whether that is acceptable under your agreement before you send it.

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Security

All traffic is HTTPS, with HTTP Strict Transport Security. See Security for how to protect your keys and what to do if one leaks.

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Licensing of the data

The data is provided under your agreement with Pinakel. Offices may attach their own terms to the reuse of their data; where that affects what you may do, your agreement says so. Contact hello@pinakelai.com with licensing questions.